Tracey Kantrud & Katelyn Renner

November 15, 2022

Transitioning from a decades-old manual processes to a modern, digital process is no small feat, but that’s the job Tracey Kantrud and Katelyn Renner, Product Managers at FBS, are tackling.

In this conversation, Tracey and Katelyn explain the way they gradually introduce product changes to customers to minimize disruption to users while continuing to evolve the product. They share how they align on organizational priorities and simplify decision making with opportunity solution trees. They also address the challenges of customization, legacy features, and evaluating trade-offs.

 

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