Episode 7 | December 15, 2020

AI: Chicken Or The Egg

AI: Chicken Or The Egg

Jeff Cunning and Charlene Tay from Pattern89 join us to talk about how they use AI to help marketers build creative content that resonates with their audiences.

They discuss the challenges of explaining the outputs of AI models in a way that provides customers with actionable data, and how they’ve had to quickly develop product offerings from initial proof of concepts. Charlene shares her technical perspective as a data scientist, and Jeff speaks through his lens as Pattern89’s Chief Product Officer.

You can find more information about this podcast at sep.com/podcast and subscribe wherever you get your podcasts. Thanks for listening!

Episode Guests

Charlene Tay

Charlene Tay

Principal Data Scientist

Charlene is a Data Scientist with experience working at the intersection of cognitive science, statistics and computer science. At Pattern89, she works together with leadership, product, and engineering teams to incorporate data science, artificial intelligence and machine learning capabilities into products and processes. Put simply, her job is to find signals amidst the noise to bring solutions to your problems.

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Jeff Cunning

Jeff Cunning

Co-Founder & Chief Product Officer

Jeff is an experienced product management and product marketing professional. He has a history of building products from the ground up, launching and monetizing flagship and expansion product lines, and leading high-functioning teams.

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Jordan Thayer, PhD

Jordan Thayer, PhD

Former AI Strategist

Jordan served as AI strategist at SEP from 2019 to 2025, bringing invaluable expertise to client projects across multiple industries, including pharmaceutical and construction. Her work focused on Automated Optimization and Machine Learning with time series data.

Episode Host

Zac Darnell

Zac Darnell

Engagement Manager

Zac’s professional journey blends hands-on product development expertise with strategic leadership in consulting and technology, laying the groundwork for his current role at SEP.

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