Field-Ready Tools for Safer Emergency Response
When every second matters, first responders can’t wait for lab results. SEP designed embedded software for a global thermal imaging leader’s portable lab test equipment so that first responders get critical answers in real time.
Opportunity
First responders needed a portable way to identify possible hazardous chemicals quickly, without waiting on a lab.
Results
- Critical launch date met
- Safer, faster field decisions
- Easy use with gloves & gear
Client
Innovating Thermal Imaging and Sensing Solutions
Our client specializes in the design and production of thermal imaging cameras and sensors. Their technologies enhance perception and awareness through thermal and visible-light imaging, video analytics, measurement and diagnostics, and advanced threat detection systems.
With a diversified portfolio, they serve government, defense, industrial, and commercial markets. Their products help first responders and military personnel protect lives, promote efficiency in the trades, and power consumer innovations that bring sensing technology into daily life.
About The Client
HEADQUARTERS
Wilsonville, OR
Founded
1978
Employees
1,001–5,000
Industry
Appliances, Electrical, and Electronics Manufacturing
Opportunity
When Lives Depend on Speed and Clarity
First responders often work in hazardous environments where delays can cost lives. Traditional chemical testing required sending samples to a lab—an expensive, time-consuming process that slowed response and increased risk.
Our client, a global leader in thermal imaging, set out to change that. Their goal: deliver lab-quality answers directly in the field through a portable device. To succeed, the software had to be fast, intuitive, and reliable even for users wearing heavy gloves and protective gear.
What We Did
Embedded Development
UX Design
Visual Design
Solution
An Intuitive Interface for Critical Decisions in the Field
SEP worked side by side with the client’s hardware team to bring their vision for portable lab test equipment to life. Our focus was on the people who would rely on it most: first responders making decisions under pressure.
Usability That Works Through Gloves and Gear
We designed a touchscreen interface built for protective gear — large, easy-to-press buttons and uncluttered screens meant responders could get answers without fumbling. Every workflow was streamlined to show only the most critical data, helping users act quickly in hazardous environments where seconds matter.
Built to Adapt as Field Needs Evolve
We didn’t just design for the launch—we designed for the future. With a visual design guide and adaptable architecture, the client can evolve the software as needs change, ensuring first responders always have reliable, easy-to-use tools in the field.
“Overall feedback has been excellent. Users are especially pleased with the UI and the way the product feels to use.”
Tech Stack
C#
Results
Safer Responses Through Faster Chemical ID
Our client had spent years perfecting the hardware for this groundbreaking device. SEP’s software enabled them to meet a critical launch deadline and establish themselves as an industry leader. Most importantly, first responders now have real-time access to chemical identification, helping them make faster, safer decisions in the field.
Critical launch date met
Faster, safer field decisions
Easy use with gloves & gear
Client secured industry leadership