General Info Articles

We’re curious people by nature. And we love to teach others what we’ve learned. So explore our blog to gain fresh insights from our expertise in areas ranging from culture to AI.

SEP Selected as a Nominee for TechPoint’s Innovation Mira Award

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Bug vs Feature Request? Your Users Don’t Actually Care 🤷

Your shiny new software just launched. The team expertly planned and executed the deployment. Your new product integrates seamlessly with your other systems. New users find the product intuitive and user-friendly. But, as with any new software, a few problems crop up. The Bug vs Feature Request argument begins. Is it a bug? A bug means […]

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Best Places to Work in Indiana - SEP 2024

SEP Recognized as One of the Best Places to Work (Again!)

In 2010, the iPhone 4 debuted on the market, users logged in to a brand new app called Instagram, and SEP became an ESOP. That’s also the year we first received the Best Places to Work recognition. While a lot has changed since 2010, one thing hasn’t. SEP has once again been named one of […]

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SEP nominated for Best of Tech Innovation Mira Award

SEP Selected as a Nominee for TechPoint’s Innovation Mira Award

TechPoint has announced the nominees for its 25th annual Mira Awards, highlighting the most innovative companies, universities, and organizations in Indiana’s tech sector. The awards celebrate achievements across various categories, including the Innovation Partner of the Year. Nominees in this category have demonstrated exceptional contributions to fostering innovation within the state’s tech ecosystem. SEP Nominated […]

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Inside SEP Episode 50: Migrating to Cloud-Based Applications with Jon Fuller

Navigating the Cloud: Key Considerations for Building or Migrating to Cloud-Based Applications

I often have to pull folks at SEP into early conversations with our clients to help explain and understand the technical nature of the clients world. One of those people is our Director of Software Engineering, Jon Fuller. Jon’s experience and approach make him one of the best in our walls at asking great questions […]

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close up of a medical test monitor with a patient wearing a brain cap in the background

How Medical Innovation is Already Changing the Future of Healthcare

I attended the Digital Health Innovation Summit this summer in San Francisco, which brought together leading innovators in healthcare and medical technology. They shared fascinating, cutting-edge medical innovation research being done by clinicians, scientists, technologists, and biomedical engineers that will fundamentally change the way we approach the diagnosis, treatment, and management of patients in the […]

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Don’t Underestimate the Power of Good UX Writing in Product Design

As a Senior User Experience (UX) Designer, I’m often biased toward products that look good and function seamlessly. But the words that appear within those beautiful and functional designs are just as important in helping users navigate and interact with a product. This important component of my job is known as UX writing. Full disclosure: […]

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Andy Chen Named a 2023 Tech 25 Honoree by TechPoint

TechPoint, the growth initiative for Indiana’s digital innovation economy, has announced the 2023 Tech 25 Honorees. For the past nine years, the Tech 25 Awards have put a spotlight on a wide range of roles within tech businesses that don’t often get public recognition. The 25 honorees are selected by a panel of independent judges, […]

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customer service team member smiling on a call

How AI in Customer Service Helps Humans Do More Than Ever Before

AI is changing every facet of our lives, from the way we cook to the way we work. Customer service is the most important aspect of any business. It defines the relationship between business and customers. Like all aspects of work, AI is changing how we approach customer service. Full Automation? More Like Fool Automation […]

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Celebrate National Intern Day with our 2023 SEP Internship Experience Wrap-up

July 27th, 2023 marks this year’s National Intern Day! Today, we want to recognize these 8 students who took part in SEP’s internship experience! In the last few months, the interns have had the opportunity to work on all different types of projects with real-world experience. Each day of the summer has been different, bringing its […]

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