About Mike
Background and Education
Mike graduated from Grove City College in 2002, earning a degree in Business Communication. He then led business development and customer engagement at several companies before joining SEP.
Working at SEP
Mike oversees SEP’s customer experience operations and enablement, ensuring maker teams are equipped to support clients as they bring their products to life. His team ushers customers into the SEP experience, explores how SEP can help them achieve their vision, and collaborates with the folks who bring it to reality. Ultimately, he and his team run through walls to ensure SEP can be the best partner possible.
In the Community
He is active in his community and passionate about organizations investing in the next generation. He’s had the privilege of serving as a mentor in the Orr Fellowship and EDGE Mentoring, loving on underprivileged youth through Camptown and Lifesong for Orphans, and providing leadership at College Park Church Student Ministries and Carmel YoungLife.
On a Personal Note
Mike married his college sweetheart, Lindsay, and they live in Carmel, Indiana, with their three children.
Posts by Mike
A Super Simple How-To Guide for Running Lean Coffee Meetings
Almost every time I facilitate Lean Coffee meetings, someone will follow up afterward to ask, “What was that meeting style called? Can you share a ‘how-to’?” Well, I didn’t have one. And a quick Google search, like “how to run a lean coffee meeting,” only leads to long articles, hard-to-parse explanations, and companies trying to […]
3 Ways Client Engagement Managers Bring Out the Best in SEP
Software product teams are made up of a variety of unique and vital skillsets that contribute to overall success. At SEP, this might look like: Engagement managers fostering collaboration between internal teams and client needs Team leads overseeing the detailed aspects of day-to-day project work Product discovery gurus facilitating workshops to build shared understanding, roadmaps, […]