Machine Learning & AI Articles

We’re curious people by nature. And we love to teach others what we’ve learned. So explore our blog to gain fresh insights from our expertise in areas ranging from culture to AI.

SEP Named a Best Places to Work Company for 14th Consecutive Year

SEP has once again been recognized as one of Indiana’s Best Places to Work for the 14th year consecutive year.  The statewide survey and award program evaluates participating organizations and honors those with the highest levels of employee satisfaction and…
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customer service team member smiling on a call

How AI in Customer Service Helps Humans Do More Than Ever Before

AI is changing every facet of our lives, from the way we cook to the way we work. Customer service is the most important aspect of any business. It defines the relationship between business and customers. Like all aspects of work, AI is changing how we approach customer service. Full Automation? More Like Fool Automation […]
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