Practices Articles

We’re curious people by nature. And we love to teach others what we’ve learned. So explore our blog to gain fresh insights from our expertise in areas ranging from culture to AI.

SEP Wins TechPoint’s 2024 Innovation Service Partner of the Year Mira Award

SEP Recognized as Indiana’s Top Innovation Service Partner, Winning TechPoint’s Prestigious Mira Award Westfield, Indiana - SEP has been named the Innovation Service Partner of the Year by TechPoint at the 25th annual Mira Awards. The Mira Awards, Indiana’s largest…
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Chris Shinkle Presenting at SEPTalks

In Product Strategy, Ideas Are Important, but Execution is Critical

Ideas are important, but executing them is even more so! I had the opportunity to present at our recent SEPTalks event about how companies can close the gap between idea and delivery. We touched on the North Star Framework, what barriers get in the way of trying to achieve these goals, and a mental model […]
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Employees at SEP working from the office.

Is going back to the office really worth it?

Travel back in time with me to November 2021… SEP executives felt that we do our best work together, in person. We had a date set – December 6, 2021. The opening of our new headquarters in Westfield, IN. This was happening. After almost two years of working from home, we are returning to the […]
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Friday’s 13 Tips to Overcome Design Workshop Facilitation Nerves

Facilitating design workshops can oftentimes feel as scary as Friday the 13th. The nerves that build up moments before meeting with a client can feel the same as the nerves I would get as a kid while watching the classic 80’s slasher film as Jason skulked around Camp Crystal Lake. In both scenarios, I was/am […]
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consultation working meeting close up of laptops and hands drawing on paper

Software Design Accessibility Audits 101: What You Need to Know

Accessibility in software design is an important topic that often gets overlooked or deprioritized. The good news is, addressing accessibility does not need to be a giant undertaking. In this post, I’ll give an overview of accessibility laws and how you can conduct your own software accessibility audit. This won’t make you an expert on […]
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SEP product development team collaborating with whiteboard

Common Elements of an SEP Project Team Area

We often get asked what a typical team setup looks like at SEP. We think these elements help to make our project, client, product, and employee experience better. Kanban Board We like to use physical kanban boards to track work so everyone can see the big picture from 10 feet away. The ability to visualize […]
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Person being plucked from team

New Leads Need to be Replaceable

The title I wanted… “New leads will want to have a succession plan in place from day 1 because it’s so much harder to detach yourself from the project if you start thinking about it on day 500” … but it didn’t fit in the character limit, so here we are. Replaceability Replaceable 👏 does […]
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Focus your Perspective

Focus Your Product Perspective

Have you ever tried to work with someone with the best of intentions, but it ends in a shouting match? Or walking away with the same or more problems than you started? A colleague was dealing with helping their client with upcoming milestones, and it felt like a similar situation was inevitable. He wanted to […]
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Woman balancing project responsibilities

New Leads Need “Domains of Execution”

Okay, sure the title really needs to be “New leads should totally define a list of clusters of responsibilities that every project has so that they can make sure the project is appropriately supported” …but you get it. What’s a “Domain of Execution”? A domain is some cluster of responsibilities that your project will require […]
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Permission Slip Clip Art

New Leads Need to Give Real-Time Permission

Okay, okay, so the title should really be “New Leads (probably) Need to Practice Real-Time Permission (if they’re still uncomfortable with conflict, especially when a power dynamic is involved)”, but I feel like you get it. Where does “Real-Time Permission” come from? “Real-Time Permission” is a concept I barely acknowledged when I first read Patrick […]
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