SEP Blog

We’re curious people by nature. And we love to teach others what we’ve learned. So explore our blog to gain fresh insights from our expertise in areas ranging from culture to AI.

SEP Named a Winning Company in the 2022 Powderkeg Unvalley Awards

A Tale Old As Time Humans have had the tendency to be deceptive to one another for longer than any existing historical document can recall. One of the most infamous examples of this act being used as a literary device…
Read More

Circumventing The Dark Side of Design

A Tale Old As Time Humans have had the tendency to be deceptive to one another for longer than any existing historical document can recall. One of the most infamous examples of this act being used as a literary device is the myth of the Trojan Horse in Homer’s Odyssey. This victory trophy, given to […]
Read More

Inviting Clients Into Our Slack Workspace

At SEP, we design and develop software products for our customers. Our ability to do that well is founded on solid technical practices. To take it to the next level, however, we need to be able to seamlessly collaborate with our clients. Over the past few years, we’ve started inviting our clients into our Slack […]
Read More

Mind the Empathy Gap: 3 ways to stay empathetic as you level up

The title of this post references the iconic phrase from the London Underground, “Mind the gap.” It’s used to warn passengers about the gap between the train and the station platform.  Although hazardous, the gap for these travelers is a natural part of the journey. This post is about another travel hazard, one that I […]
Read More

Test Driven Blogging – using O.R.I.D. to keep my writing focused…

Recently I read a book called “The Art of Focused Conversations“.  This book gave me a lot of great advice on how to have better conversations, especially with people that I work with. The book is split into 2 halves- the first half is the ‘what’, ‘why’, and ‘how’ about conversations; the second half is […]
Read More

My Favorite Tool That I Struggle With

What tool do I use more often than any other, often while using other tools? What tool am I certain can be an aid in solving almost any problem, if used properly? What tool do I struggle with the most, even though I probably complain about other tools much more often? What tool have I […]
Read More

Beware of Solving Things Yourself

There’s one recurring thing I’ve seen new hires at SEP struggle with over the years. Most commonly, this is something we see in hires that are fresh out of college, but sometimes it shows itself in hires that come to us with years of experience in the industry. While we try to eliminate it in our new […]
Read More

Failure is Part of Success

I did my tenth Toastmasters speech today which fulfill the requirements for a Competent Communicator Award Here is the speech: “Thomas Edison once said, I have not failed, I’ve just found 10,000 ways that won’t work. What he is referring to is a cost effective Electric light bulb. He tried 10,000 times to make it […]
Read More

How to [Fail to] Get a Job at SEP

When we go to college career fairs, professors will often ask us to come give talks to their classes about something useful. After one of these requests, I was contemplating giving a talk on “How to Get a Job at SEP” (due to some of the experiences that day). Given that it is unlikely I’ll […]
Read More

Plain language

“Every word that is unnecessary only pours over the side of a brimming mind.” – Cicero This is the basis of Plain Language.  The goal is to write documents (emails, web pages, manuals, proposals, etc) in an everyday language, without waffle, jargon, or ambiguity, so that the reader can easily find and understand the information […]
Read More

You Won’t Know, If You Never Ask…

I was recently copied on an email thread where some requirements were discussed between a project lead (Bob) and the client (Fred).(FYI – the names are made up) Bob asked Fred about a specific requirement that read (paraphrased): The Error Indicator should display every 60 seconds. My next task was to add this indicator (the […]
Read More