Product Design Articles

We’re curious people by nature. And we love to teach others what we’ve learned. So explore our blog to gain fresh insights from our expertise in areas ranging from culture to AI.

SEP Wins TechPoint’s 2025 Exceptional Employer Mira Award

SEP Recognized as Indiana’s Top Tech Employer, Winning TechPoint’s Prestigious Mira Award Westfield, Indiana - SEP has been named Exceptional Employer by TechPoint at the 26th annual Mira Awards. This award recognizes companies that are developing talent through skills-based hiring…
Read Full Post

Why We Critique: How to Make Peace with Your Fear of Design Critique

Designers, no matter their practice, have gone through some form of design critique in the past. Someone had to critically point out how the work needed to improve during the educational years. University programs are specifically structured with formal critiques in their curriculum; these help students get critical feedback to expand their thinking and learn […]
Read Full Post
two women review content on a computer screen

Types of Design Research: 8 Ways to Get to Know Your Users

Research is a critical step in the product development process. It ensures we’re solving the right problems for users and finding the right, viable product opportunity for a business. Understanding the humans who will use the product and the business’s investing needs is critical to a successful product outcome. And it will come as no surprise […]
Read Full Post
team high fiving and celebrating over a laptop

Design Configuration Management: The Awesome Best Practice You Didn’t Know You Needed

We’ve had a design practice at SEP for over a decade but didn’t have an official Design Configuration Management (DCM) process until recently. For most of that time, we’ve been a pretty small group of designers who typically had their hands full doing good work for our clients. Historically, designers on a project would hit […]
Read Full Post

Systems Thinking: Chaos or Clarity? Improve Your Product Design

Exploring the Power of Systems Thinking in Product Design Ever notice how every new project feels like navigating uncharted territory? In many ways, it is. Product design means working within a web of relationships where every decision creates ripple effects, both visible and hidden. To make sense of that complexity, we rely on a powerful […]
Read Full Post
Header Image

UX Writing Best Practices: 8 Principles to Improve Your Product Design

User experience (UX) writing is an often overlooked, but extremely important aspect of any digital product or service. It involves the deliberate use of words and language to guide users through a User Interface (UI), helping them achieve their goals while also providing them with a frictionless and even an enjoyable experience. No matter what […]
Read Full Post
Person writing content with wireframes

Don’t Underestimate the Power of Good UX Writing in Product Design

As a Senior User Experience (UX) Designer, I’m often biased toward products that look good and function seamlessly. But the words that appear within those beautiful and functional designs are just as important in helping users navigate and interact with a product. This important component of my job is known as UX writing. Full disclosure: […]
Read Full Post
team of young professional presenting collaboratively

How Interaction Design Changes Our World, One Interaction at a Time

I walk into the kitchen for coffee, and my Google Home says, “Good morning!” My schedule for the day pops up on the screen. The assistant tells me how long it will take to get to work now that I have started driving my son to school. In the car, the map and arrival estimates […]
Read Full Post
Diagram of outcome, opportunity, and solutions

Planning Features with Opportunity Solution Trees

New software projects often come with a long list of potential features. How do you evaluate these ideas before investing costly resources into development? At SEP, we’ve been mapping potential features with opportunity solution trees. They are a way to visualize the relationships between ideas and their desired outcomes, and to manage the gaps in […]
Read Full Post

A Pandemic Isn’t a Reason to Stop Researching (but… It Might Be a Good Reason to Start)

When it comes to doing user research, I’m always going to recommend learning with someone in their own space. Seeing someone use your product in their environment will always add more context to your investigation. Generally, research falls into these categories: exploratory/generative research (looking to understand problems, needs, goals, etc.) evaluative research (benchmarking your understanding, […]
Read Full Post
1 2 Next ›

Explore Our Services

Cloud

Elevate your big ideas sky-high. Migrate enterprise systems or build native cloud apps with a trusted partner like SEP.

Desktop

In the lab, on the runway, and by the hospital bed, clients trust us to craft reliable desktop software.

Embedded

We have the know-how to build secure embedded systems – whether it’s custom hardware, bare metal, or embedded Linux.

Mobile

Tackle any challenge in your app’s journey with our expertise in building cross-platform and native apps.

Web

Front-end, back-end, or end-to-end, we build incredibly rich web experiences.

Ready for what's next?

Whatever industry you’re in, our custom software development services can help you tackle your toughest challenges. Let’s develop something extraordinary together.  ›
Explore