NLP Articles

AI Brain (nodes) with hexagons.
AI & Data | 5 min read

Intentional AI: Choosing the Right Tool for the Job

Artificial Intelligence is everywhere these days: headlines, investor decks, your last team meeting, and dinner conversations. Just because AI is hot doesn’t mean it’s well understood. Too often, people reach for AI like it’s duct tape: a fix-all solution for any digital dilemma. But like duct tape, AI has its limits. Some problems need glue, […]

customer service team member smiling on a call
AI & Data | 5 min read

How AI in Customer Service Helps Humans Do More Than Ever Before

AI is changing every facet of our lives, from the way we cook to the way we work. Customer service is the most important aspect of any business. It defines the relationship between business and customers. Like all aspects of work, AI is changing how we approach customer service. Full Automation? More Like Fool Automation […]

AI & Data | 26 min read

DIY AI: Sentiment Analysis P2: Implementation

Blog Post Written By: Lisa Lo Once again, we’re back to discuss sentiment analysis. In our last post, we went over what sentiment analysis is, why it’s useful, and the main approaches to solving sentiment analysis. Now, with all that knowledge in hand, it’s time to start coding our own sentiment analyzers! Setup You’ll need […]

AI & Data | 14 min read

DIY AI: Sentiment Analysis P1: The Overview

Blog Post Written By: Lisa Lo In our last (first?) NLP post, we explored Natural Language Processing (NLP). As mentioned, a great place to start the discovery of NLP is sentiment analysis since it’s a well-known and studied problem, but also very useful. So, today we’ll be going over an overview of sentiment analysis and […]

AI & Data | 9 min read

A Bag of Words: Levels of Language

Communicating with computers is difficult, as anyone who has used one can attest. The burden is on the individual to clearly communicate with the machine. But what if computers could understand the way we speak naturally? This isn’t just about programming. It’s about all the data that’s stored not in any machine code, but rather […]

AI & Data | 6 min read

What is NLP used for?

Natural language processing (NLP) describes the interaction between human language and computers.More specifically, natural language processing is the computer understanding, analysis, manipulation, and/or generation of natural language. It’s a component of text mining that performs a special kind of linguistic analysis that essentially help a machine “read” text. NLP uses a variety of methodologies to […]

AI & Data | 5 min read

Getting Started with NLP and Python

Natural Language Processing (NLP) is a method of computer interaction at the intersection of human language, computer science, and machine learning. It can be thought of as a way of helping computers interpret text and speech as a human would, including understanding the subject, context, or both. This blog post will focus on getting started […]

AI & Data | 12 min read

Accidental AI: 5 Everyday AI Problems

Introduction People often ask questions like “What is AI?”, or “Is AI worth of the hype?”.Both questions are non-trivial to answer, but let’s start with the first one:”What is AI?”. This is a perennial favorite at academic conferences on AI for a few reasons: Every AI researcher has to have an opinion, since it’s their […]