“Software is never done.” Working with us, clients often share they value our candor, and the reality is that we won’t shy away from telling you truths like this.
Whether you have a maintenance package with a software partner like SEP or plan to handle it in-house, continued product success relies on a proactive plan for ongoing maintenance. The ideal scenario involves routine maintenance, planned enhancements, and critical fixes and updates. A sound product strategy includes getting the best return on investment, year after year. This ongoing attention to your software is not merely a maintenance task—it’s an evolution.
Repair software issues, from user input troubles to backend glitches, to make sure products operate seamlessly without errors.
Evolve your product by adding new features and making crucial updates to meet the constantly evolving needs of your users.
New threats and vulnerabilities are being discovered every day. Keep security requirements current to maintain data integrity.
Keep up-to-date with operating system updates, hardware changes, and feature access through regular monitoring by software experts.
Transition existing software to run on a new environment—with necessary adaptations—to enhance performance, compatibility, and scalability.
One thing we know about software in any industry, business, or process—it will continue to change and evolve as technology advances. Software ownership follows a cycle: product launch, monitoring, critical fixes, and updates before eventually leading to new major releases or upgrades. Stay ahead of the curve with Maintenance & Evolution.
There’s no one-size-fits-all equation to tally the return on investment for maintenance. Outlying factors like feature requests from your users and any undiscovered bugs, not to mention the rapid pace of changing technology for integrations and data storage. Software maintenance protects your initial investment and typically yields a higher ROI.
Benefits of Software Maintenance
New hardware platforms may not work with old software. Bigger screens with higher resolution may highlight flaws. Better processors and more memory enable more complex computation and storage. Plan ahead with software maintenance that incorporates modernization from system updates to the user experience.
Benefits of Modernization
As your business and your users’ needs grow, they rely on your solution to not only run but run well. Scalability lets your solution dynamically adapt to changing user demands.
Benefits of Software Scalability
Proactive and continuous testing helps us catch bugs and errors before a product ever gets into users’ hands. As operating systems update, new feature upgrades are added, and other evolutions occur, thorough testing remains critical for success.
Benefits of Testing
Modern app development is complex, and all kinds of bad actors are looking for back doors and other vulnerabilities. This is why we take security seriously, making it a part of our process from start to finish.
Enhance your business decisions with our expertise in data analytics and AI. We help you gain insights by capturing and mining large data sets. With the power of AI, we can track outcomes and predict how to improve them.
SEP delivers exceptional software—backed by the expertise of the people who craft it. Enhance your software quality with our DevOps experts and CI/CD experience.
We offer both retainer and project models for our clients.
Our M&E contracts are flexible, while our expertise is deep and wide– just like our regular project teams. It’s all the same (type of) people in the same building. You’re getting unmatched talent on your support team, whether they are reacting to a new bug fix or proactively getting ahead of an operating system update.
Software maintenance and product evolution are inextricably tied together. To explain, let’s look at the four types of software maintenance:
Yes and yes! We have worked with clients who needed post-launch support after an initial engagement with SEP on their project, and we’ve inherited systems and applications that need everything from immediate bug fixes to planned enhancements. We would love to talk with you about your product and support needs.
At our core, we are dedicated to ensuring that your software remains a valuable asset that stands the test of time. We’d love to talk about how our Maintenance & Evolution services can help your product continue to succeed and evolve to meet changing demands.
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