Unlocking an Untapped Market

A Fortune 500 security product manufacturer wanted to expand into an untapped market with a new access control product offering. They engaged us to quickly bring the product to market.

Our expertise in both embedded and web systems development allowed us to develop both the firmware for the wireless lock and the software in the router. Our partnership allowed our client to offer a high-quality access control system to a new market segment.

What We Did

Embedded Development, Story Mapping, Product Discovery, Product Development, Test Driven Development

Tech Stack

ZigBee®, C, Unity, CMock, Embedded Linux, Ruby/Sinatra, uBoot
scan door lock

Opportunity

A Fortune 500 security product manufacturer wanted to expand into an untapped market with a new access control product offering. Our client engaged us to quickly bring the product to market.

Solution

During the initial phase, SEP team members co-located with our client’s project team to clarify product requirements and assess options for hardware and software technologies. The solution required three components: a wireless enabled door lock, a dedicated wireless router, and a back-end management system.

We designed and developed firmware for the wireless lock as well as the software in the router. By having expertise in both embedded systems development and web system development, SEP was able to develop the software for both components. The lock required use of a low-power microcontroller, while communication between the locks and the router was accomplished using ZigBee® technology.

Aside from the work our client engaged us to do, we also innovated a site-surveying solution by repurposing the router’s software to help our client’s technicians find the best place to install new routers.

SEP encouraged modern product development practices by:

  • Leveraging story mapping to understand product use and define requirements
  • Building fully functional prototypes to quickly test hardware designs
  • Providing incremental deliveries to get feedback on product features and usability

Results

By partnering with us, our client was able to develop a high-quality product for a new market segment. By leveraging off-the-shelf software and hardware for portions of the system, the development timeline was greatly reduced.

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