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Replacing an Excel Solution with Custom Software to Wow Clients and Financial Advisors
Valeo Financial Advisors had been using a manual, Excel-intensive process to create investment reports for their clients. They wanted to provide better tools for their advisors and level up their reports to deliver best-in-class service for their clients.
They engaged us to replace their Excel solution with a purpose-built and user-friendly system. The new web application reduced the report creation process from multiple days to a few hours, providing advisors with a polished deliverable to share with their clients.
What We Did
Web Development, Full Stack Development, Collaborative Product Discovery, DevOps Strategy & Implementation, User Validation
Tech Stack
React, ASP.NET Core, Terraform, Azure, Cypress, Material Design System
Opportunity
Valeo Financial Advisors is one of the largest financial advisory firms in the Midwest, and a Top 300 RIA Firm as evaluated by the Financial Times. Their professional advisors take a holistic approach to wealth management, considering many factors such as insurance, taxes, cashflow, educational funding, and retirement.
Before our engagement, many of Valeo’s advisors joined the firm for the great culture and wealth management philosophy but asked for more sophisticated tools for building reports. Valeo relied on a manual, Excel-intensive process to provide investment allocation reports for their clients. They wanted to provide modern investment reporting software for their advisors, freeing them to focus on the strategic nature of their work. Valeo also wanted to elevate the look and feel of their reports to deliver best-in-class service for their clients.
Striving to equip their advisors with industry-leading tools, Valeo engaged us to develop custom, user-friendly investment reporting software to replace their Excel solution. They knew the solution would require strong design and development capabilities, so they chose SEP as their one-stop shop.
Solution
Discovery
Valeo had a vision for replacing the Excel solution with a user-friendly new tool, but knew they needed to validate assumptions and clarify the direction of the product. We began with a week-long series of Discovery sessions with some of Valeo’s financial advisors to assess risks and assumptions, narrow in on possible solutions, and prioritize needs. We then worked with key stakeholders to determine the product’s direction and develop a roadmap.
Collaborative Design and Development Approach
After initial Discovery, our designers and developers began prototyping solutions. We worked closely with a group of financial advisors–the end users of the product–throughout our engagement. These users tested the product as we developed it to ensure a seamless user experience. We used continuous validation as we worked – getting feedback and iterating every time we encountered a risky workflow or technical item.
Reporting Process Improvements
The solution improved several specific pieces of the reporting process: data import, data analysis, report output, and trading.
- Data Import: We reduced the steps required to import data from nine to one.
- Data Analysis: We improved the data analysis process by delivering a purpose-built user experience, allowing advisors to immediately see the impact of changes to investment portfolios rather than jumping around in an Excel spreadsheet.
- Report Output: We elevated the report output with thoughtful design and updated branding.
- Trading: We automated investment trading that advisors perform once they receive client approval on proposed changes.
Results
Replacing the old Excel solution with custom software reduced the report creation process from several days to a few hours, equipping advisors with a polished deliverable to share with their clients. This time-saving advantage enables advisors to spend their time on analysis and strategic advising rather than manual tasks.
After releasing the product, we have continued to maintain and evolve it. This allows Valeo to add features to the product and iterate as they receive feedback from users.
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Let’s develop something special.
Reach out today to talk about how we can work together to shake up your industry.