Inside SEP: Product Strategy And Innovation

May 31, 2024
Behind the Product Episode 54 - Chris Shinkle and Mike Cronin

In this episode, our guests are Chris Shinkle and Mike Cronin from SEP to discuss how the company approaches product strategy engagements with clients. They explain SEP’s philosophy of clarifying the problem, defining a guiding policy, and outlining coherent actions – going beyond just creating a PowerPoint strategy deck. Chris and Mike share examples of helping clients align stakeholders, refine roadmaps to reflect the true strategy, and rapidly validate technical feasibility through prototyping. They emphasize the importance of a roadmap as a “prototype of strategy” and a starting point for productive strategy conversations. Some key points:

  • Many clients come to SEP with a broad idea or goal for a product, but lack clarity on the specific challenge, approach, and steps needed to execute successfully
  • A major differentiator for SEP is rapidly validating the technical feasibility of the roadmap through prototyping and proof-of-concepts, giving clients confidence in their ability to deliver the strategy
  • Product strategy involves understanding the problem to be solved, having a guiding policy on how to approach it, and defining a coherent set of actions to take

Past Episodes

Satya Ganni: User-Centric Success

In this episode of Behind the Product, host Zac Darnell talks with Satya Ganni, CEO of Userflow and Beamer, about the evolving landscape of user-centric product design and its implications for product management. Key Points from this episode:…
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IEDC: Ryan Locke & Natasha Jensen-Matta

In this episode of “Behind the Product,” we sit down with Ryan Locke and Natasha Jensen-Matta from the Indiana Economic Development Corporation (IEDC) to explore how this unique quasi-government organization is driving economic growth in Indiana. From supporting…
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Behind the Product Episode 55 - Doug True and Cameron Piercefield

FORUM Credit Union: Pioneering Online Banking

We welcomed CEO, Doug True and CTO, Cameron Piercefield with FORUM Credit Union. FORUM has a long history of embracing technology to better serve its members, from being an early online banking pioneer to developing in-house software solutions. Their member-centric approach and…
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