SEP Tips Articles

We’re curious people by nature. And we love to teach others what we’ve learned. So explore our blog to gain fresh insights from our expertise in areas ranging from culture to AI.

SEP Wins TechPoint’s 2024 Innovation Service Partner of the Year Mira Award

SEP Recognized as Indiana’s Top Innovation Service Partner, Winning TechPoint’s Prestigious Mira Award Westfield, Indiana - SEP has been named the Innovation Service Partner of the Year by TechPoint at the 25th annual Mira Awards. The Mira Awards, Indiana’s largest…
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Close-up of a USB cable

Forwarding USB connections through Hyper-V — or anywhere on your network!

My development workflow revolves around virtual machines: I have dev VMs for multiple concurrently-running projects. Some are Windows, some are Linux. My hypervisor of choice used to be VirtualBox, but with the introduction of VBS, VirtualBox has become extremely slow because it’s forced to function under Hyper-V. So I switched to just using Hyper-V by […]
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laptop with name tag attached that says

Naming Your Computer: How to Do It & Why It Matters

One of the tools you will be using daily at work is your computer, and that’s why one of your first onboarding assignments is usually naming your computer. Your computer is an extension of you, your interests, and your work! At SEP, we like to give our computers a unique name that feels meaningful to […]
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programmer at computer with dual monitors working on coding project while wearing headphones

Your personal programming project misses you. How to make more time.

Personal programming projects are a great way to explore new topics. They can allow you a scaffold for exploring new technologies or techniques. They can use a personal interest as a motivator to overcome the trials of learning. But they compete for your limited time with your responsibilities, friends, and family. Sitting down for a […]
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UX Writing Best Practices: 8 Principles to Improve Your Product Design

User experience (UX) writing is an often overlooked, but extremely important aspect of any digital product or service. It involves the deliberate use of words and language to guide users through a User Interface (UI), helping them achieve their goals while also providing them with a frictionless and even an enjoyable experience. No matter what […]
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Close-up of overlapping hundred dollar bills

Avoid the Hidden Costs of Taking Shortcuts in Software Design

In today’s risk-averse economy, businesses often adopt conservative spending strategies to mitigate risk. This cautious mindset prompts questions about what expenses can be trimmed, delayed, or replaced with more economical alternatives. We have all experienced meetings where questions such as, ‘Is it a necessity?’, ‘Could we postpone it to a later date?’, and ‘Is there […]
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over the shoulder POV of someone checking email on phone and laptop

Gutting the Phish: How to Spot the Signs of a Phishing Email

Do you remember that Nigerian prince? The one who emailed you in desperation telling you that if you just sent him your bank account, he would transfer you a certain percentage of his vast fortune. After a while, it became part of the cultural zeitgeist, and everyone knew that no prince just wanted to give […]
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running an effective meeting

Keep Your Team Organized with the ART of an Effective Meeting Checklist

Love ‘em or hate ‘em, there’s no escaping meetings. Thankfully, it doesn’t take much to transform a meeting from a waste of time into a purposeful gathering. Laying the groundwork before, running the meeting efficiently, and knocking out action items after the meeting can make all the difference. At SEP, we follow a framework called […]
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Facilitator at the whiteboard in a lean coffee meeting

A Super Simple How-To Guide for Running Lean Coffee Meetings

Almost every time I facilitate Lean Coffee meetings, someone will follow up afterward to ask, “What was that meeting style called? Can you share a ‘how-to’?” Well, I didn’t have one. And a quick Google search, like “how to run a lean coffee meeting,” only leads to long articles, hard-to-parse explanations, and companies trying to […]
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close up of person typing on keyboard on laptop

How to Write a Support Ticket Your IT Team Will Love

Hi! 👋 I’m Kishan, a Junior Systems Administrator at SEP since 2022, and I know a thing or two about support tickets. One of the exciting parts about my job is helping SEPeers solve issues that may arise from the services and technologies they are using. An essential component of a modern IT department is […]
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