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SEP Named a Best Places to Work Company for 14th Consecutive Year
SEP has once again been recognized as one of Indiana’s Best Places to Work for the 14th year consecutive year. The statewide survey and award program evaluates participating organizations and honors those with the highest levels of employee satisfaction and…Read Full Post
Chris Shinkle introduced us to the Kano model of customer satisfaction while internally presenting his Stop Doing Kanban, Start Learning lecture that he delivered at this year’s LSSC. The Kano Model of Customer Satisfaction: As an outsourcing partner, this model has direct implications for SEP. The Performance axis represents our client’s needs in a solution. […]Read Full Post