SEP Blog

We’re curious people by nature. And we love to teach others what we’ve learned. So explore our blog to gain fresh insights from our expertise in areas ranging from culture to AI.

SEP Wins TechPoint’s 2025 Exceptional Employer Mira Award

SEP Recognized as Indiana’s Top Tech Employer, Winning TechPoint’s Prestigious Mira Award Westfield, Indiana – SEP has been named Exceptional Employer by TechPoint at the 26th annual Mira Awards. This award recognizes companies that are developing talent through skills-based hiring…

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Book Review – Beautiful Teams

I got beautiful teams a few months ago and tore into it hoping for lots of wonderful insights about how to help culture/foster/create functional and beautiful team environments. Instead, I ended up with a collection of stories from some people (some of which I’ve heard of, most of which I haven’t) that have been on […]

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Another Milestone for SEP

The Lean Software & Systems Conference started today. This is the most SEP has ever been involved in a conference in terms of sponsorship, speaking, and involvement. Kelly Wilson, our fabulous organizational and marketing ninja did much of the legwork setting up the conference and Chris Shinkle is speaking today. We also have four people […]

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3Q Book Review: The Trusted Advisor

The Trusted Advisor by David H. Maister, Robert Galford, and Charles Green What’s the point? A friend of my boss recommended this book as “the bible of the professional service firm.” I have to admit it’s the first time I thought of my company that way. After reading it, I heartily agree. The book talks […]

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3Q Book Review: The Logic of Failure

The Logic of Failure by Dietrich Dorner What’s the point? The premise of the book is that humans are notoriously bad at thinking through complex systems. We can’t plan or predict well and we don’t manage them well once we’re entangled in them. He presents a number of studies (real life and experiments) to explore […]

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The file exists

Maybe I should title this post ‘How to write a better error message’ instead. I just went on a wild goose chase trying to find the solution to an error I kept seeing in SQL Server Management Studio every time I tried to run a query or open a table for editing (or anything else […]

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3Q Book Review: Linchpin

I really hate opening a blog post and seeing that it’s five pages long, 7 point font, dense text. Even if the author is awesome, it’s asking me to make a relatively big commitment. I’ll try not to be part of the problem … from now on, I’m going to do any book reviews in […]

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Story Mapping – Getting Started

In our recent training, Jeff Patton presented a structured discovery process centered around the story map and personas, neatly packaged into about a week of time. Some people in the training were worried that their clients wouldn’t be willing to commit this. Let’s tackle this from two angles: how to get a client to the […]

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group of hands clinking champagne glasses and holding sparklers

SEP is an ESOP! OMG!

I’ve known about this for a couple months, but it’s still pretty awesome now that it is happening. As of March 31, SEP now has an Employee Stock Ownership Plan. This means that over the next 15+ years, ownership of the company will slowly transition to the employees. We will not buy the stock … […]

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Story Mapping

We recently completed several days of training with the fabulous Jeff Patton. At a 10,000 foot level, the techniques he talked about focus on getting the whole story on a project you are considering doing. Most agile and lean techniques are all about building better software faster, rather than building the right software. This is […]

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