SEP Blog

We’re curious people by nature. And we love to teach others what we’ve learned. So explore our blog to gain fresh insights from our expertise in areas ranging from culture to AI.

SEP Wins TechPoint’s 2024 Innovation Service Partner of the Year Mira Award

SEP Recognized as Indiana’s Top Innovation Service Partner, Winning TechPoint’s Prestigious Mira Award Westfield, Indiana – SEP has been named the Innovation Service Partner of the Year by TechPoint at the 25th annual Mira Awards. The Mira Awards, Indiana’s largest…
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How to Write a Support Ticket Your IT Team Will Love

Hi! 👋 I’m Kishan, a Junior Systems Administrator at SEP since 2022, and I know a thing or two about support tickets. One of the exciting parts about my job is helping SEPeers solve issues that may arise from the services and technologies they are using. An essential component of a modern IT department is […]
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How Autonomous AI Agents Leverage Text Completion Capabilities

This is the fourth post in a series that looks at how autonomous agents use generative AI models. Introduction The previous post showed how programmatic interactions with Open AI’s language models function. In this post, we’ll look at how two different autonomous agents (BabyAGI and Auto-GPT) leverage these capabilities. Agents like these provide a way […]
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Chatting With A LLM – Using the Open AI APIs

This is the third post in a series that looks at how autonomous agents use generative AI models. Introduction The previous post discussed how the text completion and chat completion capabilities work generally. It also showed some examples of prompts and responses. In this post, we’ll see how to use Open AI’s API to perform […]
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Probabilistic Chatting – How Text Completions and Chat Completions Work Behind the Scenes

This is the second post in a series that looks at how autonomous agents use generative AI models. Introduction The previous post introduced transformers and how they impacted recent natural language processing (NLP) developments. In this post, we’ll take a look at how this sort of transformer model works with completion and chat completion interactions. […]
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The Rise of Transformers-An Introduction to AI Transformers and LLMs

This is the first post in a series that looks at how autonomous agents use generative AI models. Introduction The past few years have included rapid advancements in the field of artificial intelligence (AI). These advancements are particularly demonstrable in the natural language processing (NLP) domain. Newer transformer based models have demonstrated remarkable capabilities in […]
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Making Intern Assignments Is Tricky. Why Self-Selection Works for Us.

We’re now in our eighth summer of managing intern assignments using our self-selection process for software engineering internships. Counting the six interns this summer, we’ve had a total of 58 software engineering interns use the process, and 65 teams offer themselves up as potential hosts. Why We Decided to Experiment with Self-Selection We’d been doing […]
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SEP Named a Best Places to Work Company for 14th Consecutive Year

SEP has once again been recognized as one of Indiana’s Best Places to Work for the 14th year consecutive year.  The statewide survey and award program evaluates participating organizations and honors those with the highest levels of employee satisfaction and engagement in the workplace. “We have many tremendous employers in the state, so it’s great […]
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How a ‘Bucket of Hours’ Can Benefit Your Software Product Maintenance Plan

Why are we talking about software product maintenance plans? Maybe you just launched your latest killer app. Or maybe you have legacy software that it hasn’t stood the test of time. Wherever you are on the spectrum of very old to very new software, you would benefit from having a software product maintenance plan. Software […]
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The Building Blocks of Design Hierarchy

Creating beautiful, well-laid-out screens may seem like design magic, but you don’t have to be a designer to know how to structure your content well. With just a few key fundamentals of hierarchy, you can drastically improve both the visual appeal and usability of your designs. What is hierarchy and why is it important? According […]
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