SEP Blog

We’re curious people by nature. And we love to teach others what we’ve learned. So explore our blog to gain fresh insights from our expertise in areas ranging from culture to AI.

SEP Wins TechPoint’s 2024 Innovation Service Partner of the Year Mira Award

SEP Recognized as Indiana’s Top Innovation Service Partner, Winning TechPoint’s Prestigious Mira Award Westfield, Indiana – SEP has been named the Innovation Service Partner of the Year by TechPoint at the 25th annual Mira Awards. The Mira Awards, Indiana’s largest…
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Chris Shinkle speaking at AgildIndy, 2023

AgileIndy Conference – Bringing The Best in Indianapolis Tech Back Together

AgileIndy 2023 was buzzing with innovation around all things software development. We were thrilled to be back with so many clients and colleagues for inspiring and thought-provoking conversations about the industry’s future. This year’s keynotes were compelling—Mike Cottmeyer at LeadingAgile and Ryan Ripley and Todd Miller from Agile for Humans—outlining systematic approaches and evidence-based management […]
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Agile Indy Kickoff

AgileIndy is Back! A 2023 Conference Experience Recap

I was able to attend the AgileIndy conference again this year. What I will do here is give a summary of the content of the talks I attended. Or at least some notes that I took. These notes do not entirely capture the talk itself. If you want more information, hopefully, that will be a […]
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team of young professional presenting collaboratively

How Interaction Design Changes Our World, One Interaction at a Time

I walk into the kitchen for coffee, and my Google Home says, “Good morning!” My schedule for the day pops up on the screen. The assistant tells me how long it will take to get to work now that I have started driving my son to school. In the car, the map and arrival estimates […]
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Andy Chen - Tech 25 Winner

Andy Chen Named a 2023 Tech 25 Honoree by TechPoint

TechPoint, the growth initiative for Indiana’s digital innovation economy, has announced the 2023 Tech 25 Honorees. For the past nine years, the Tech 25 Awards have put a spotlight on a wide range of roles within tech businesses that don’t often get public recognition. The 25 honorees are selected by a panel of independent judges, […]
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customer service team member smiling on a call

How AI in Customer Service Helps Humans Do More Than Ever Before

AI is changing every facet of our lives, from the way we cook to the way we work. Customer service is the most important aspect of any business. It defines the relationship between business and customers. Like all aspects of work, AI is changing how we approach customer service. Full Automation? More Like Fool Automation […]
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Five Strategies for a Happy and Healthy Software Maintenance Team

Software Maintenance Teams provide a broad array of services, customized to the industries they support. As a software development consultancy, our portfolio includes industries like energy, aerospace, healthcare, medical devices, precision agriculture, and others. The products we build live on Desktop, Embedded, Mobile, Web, and Cloud platforms. With such a diversity of industries and platforms, […]
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Indy.Code conference talk room example

Four Software Development Specialists from SEP Speak at Indy.Code() 2023

At Indy.Code() 2023, the campus of IUPUI was buzzing with innovation around all things software development. Four seasoned product development specialists from SEP took to the stage, sharing their expertise and insights spanning from the realm of probabilistic forecasting that fuels smarter decision-making to unveiling the potential of crafting custom AI software applications for highway […]
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digital cloud showing electronic connection imagery

Is a Lift and Shift Migration the right fit for your cloud project?

Picture this: Your team has been wrangling databases, applications, and web servers hosted and run on hundreds of VMs for years now. You have workarounds for some of the most egregious limitations, but alas… you know the time has come to replace your VMs with cloud hosting. You know that the inefficiencies and security concerns […]
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running an effective meeting

Keep Your Team Organized with the ART of an Effective Meeting Checklist

Love ‘em or hate ‘em, there’s no escaping meetings. Thankfully, it doesn’t take much to transform a meeting from a waste of time into a purposeful gathering. Laying the groundwork before, running the meeting efficiently, and knocking out action items after the meeting can make all the difference. At SEP, we follow a framework called […]
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