SEP Blog
We’re curious people by nature. And we love to teach others what we’ve learned. So explore our blog to gain fresh insights from our expertise in areas ranging from culture to AI.
SEP Wins TechPoint’s 2024 Innovation Service Partner of the Year Mira Award
SEP Recognized as Indiana’s Top Innovation Service Partner, Winning TechPoint’s Prestigious Mira Award Westfield, Indiana – SEP has been named the Innovation Service Partner of the Year by TechPoint at the 25th annual Mira Awards. The Mira Awards, Indiana’s largest…
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I walk into the kitchen for coffee, and my Google Home says, “Good morning!” My schedule for the day pops up on the screen. The assistant tells me how long it will take to get to work now that I have started driving my son to school. In the car, the map and arrival estimates […]
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Andy Chen Named a 2023 Tech 25 Honoree by TechPoint
TechPoint, the growth initiative for Indiana’s digital innovation economy, has announced the 2023 Tech 25 Honorees. For the past nine years, the Tech 25 Awards have put a spotlight on a wide range of roles within tech businesses that don’t often get public recognition. The 25 honorees are selected by a panel of independent judges, […]
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How AI in Customer Service Helps Humans Do More Than Ever Before
AI is changing every facet of our lives, from the way we cook to the way we work. Customer service is the most important aspect of any business. It defines the relationship between business and customers. Like all aspects of work, AI is changing how we approach customer service. Full Automation? More Like Fool Automation […]
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Five Strategies for a Happy and Healthy Software Maintenance Team
Software Maintenance Teams provide a broad array of services, customized to the industries they support. As a software development consultancy, our portfolio includes industries like energy, aerospace, healthcare, medical devices, precision agriculture, and others. The products we build live on Desktop, Embedded, Mobile, Web, and Cloud platforms. With such a diversity of industries and platforms, […]
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Four Software Development Specialists from SEP Speak at Indy.Code() 2023
At Indy.Code() 2023, the campus of IUPUI was buzzing with innovation around all things software development. Four seasoned product development specialists from SEP took to the stage, sharing their expertise and insights spanning from the realm of probabilistic forecasting that fuels smarter decision-making to unveiling the potential of crafting custom AI software applications for highway […]
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Is a Lift and Shift Migration the right fit for your cloud project?
Picture this: Your team has been wrangling databases, applications, and web servers hosted and run on hundreds of VMs for years now. You have workarounds for some of the most egregious limitations, but alas… you know the time has come to replace your VMs with cloud hosting. You know that the inefficiencies and security concerns […]
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Keep Your Team Organized with the ART of an Effective Meeting Checklist
Love ‘em or hate ‘em, there’s no escaping meetings. Thankfully, it doesn’t take much to transform a meeting from a waste of time into a purposeful gathering. Laying the groundwork before, running the meeting efficiently, and knocking out action items after the meeting can make all the difference. At SEP, we follow a framework called […]
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A Super Simple How-To Guide for Running Lean Coffee Meetings
Almost every time I facilitate Lean Coffee meetings, someone will follow up afterward to ask, “What was that meeting style called? Can you share a ‘how-to’?” Well, I didn’t have one. And a quick Google search, like “how to run a lean coffee meeting,” only leads to long articles, hard-to-parse explanations, and companies trying to […]
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The Value of Software Product Discovery & Other Important Lessons – On the Podcast with Brendan Wovchko
On this episode of Behind the Product, Brendan Wovchko joins us to share common problems he sees in product discovery, how his team has matured their product development practice, and how to lead product teams well. As the CTO at Ramsey Solutions, Brendan shares how he leads with simplicity while leveraging tools like Opportunity Solution […]
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