General Info Articles

We’re curious people by nature. And we love to teach others what we’ve learned. So explore our blog to gain fresh insights from our expertise in areas ranging from culture to AI.

SEP Wins TechPoint’s 2025 Exceptional Employer Mira Award

SEP Recognized as Indiana’s Top Tech Employer, Winning TechPoint’s Prestigious Mira Award Westfield, Indiana - SEP has been named Exceptional Employer by TechPoint at the 26th annual Mira Awards. This award recognizes companies that are developing talent through skills-based hiring…
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Good idea, bad idea…

Another installment in SEP’s 2012 Blog Battle. I’m lucky enough to work in a place that’s fertile ground for ideas. There’s freedom in the work and the work environment. People aren’t punished for trying things. We have good resources at our disposal. Part of my role is to help people in and out of SEP […]
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I Don’t Have Time…Most of the Time

Have you ever said “I don’t have time for XYZ”? If you said no you are liar or a very special person. I have said this many times, to myself, my co-workers and my wife. What does “I don’t have time” really mean? I think it means either “I don’t care about that right now” […]
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SEP Blog Battle: I Don’t Have Time

No really, I don’t… At Least Not Right Now Before we start, consider the below tidbits about myself: I have a huge backlog of side projects, books, blogs, podcasts, chores and things that I’d love to do right now – but I believe I’d be sitting around 1 hour of sleep per night if I […]
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I don’t have time…

… to dust off this blog. Or do I? We’re having a little blog battle here at SEP, so chances are you’ll see me post a bit more than I have in quite a while. And maybe even a few of the other blogs here will see some posts as well. It is interesting, because […]
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I Don’t Have Time – Blog Battle Response

Blog Battle – SEP is currently having a blog battle between some of the employees. This weeks challenge is the title – I Don’t Have Time. I can’t imagine why, but people seem to think they want my time. Have a second for a question? Are you available later today to look at something? Can […]
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Changing the Cost Discussion

Discussions with client representatives about hourly rates can be frustrating at times. The belief that an hour of any person’s (or supplier’s) time is exactly the same as any other is like comparing software engineering services to purchasing a case of creamed corn. We could be relatively happy if the focus could just be changed […]
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Community Involvement Update

SEP launched our new Community Involvement Program this year.  We really do aim to make the world a better place…even if it’s one good deed at a time. We’re half way thru the year and off to a good start.  We’ve been able to impact some great organizations with our money and our time while […]
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Training using Study Groups

Since I have started working at SEP I have been invited to a number of training sessions where an outside trainer is brought in and we get a mix of lecture and exercises for a couple of days then the trainer goes home. The last training I attended was a Jeff Patton training on Story […]
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Case Study: SEP Use of MadCap Flare

Leading Provider of Customized Software Solutions Uses MadCap Flare to Synchronize Three Online Help Systems and Print Manual with New Software Releases New case study from MadCap Software examines how single-sourcing and Microsoft TFS integration for version control enable SEP to deliver three online Help systems and a PDF manual from one central Flare-based project. […]
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