NLP Articles

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SEP Wins TechPoint’s 2025 Exceptional Employer Mira Award

SEP Recognized as Indiana’s Top Tech Employer, Winning TechPoint’s Prestigious Mira Award Westfield, Indiana - SEP has been named Exceptional Employer by TechPoint at the 26th annual Mira Awards. This award recognizes companies that are developing talent through skills-based hiring…
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customer service team member smiling on a call

How AI in Customer Service Helps Humans Do More Than Ever Before

AI is changing every facet of our lives, from the way we cook to the way we work. Customer service is the most important aspect of any business. It defines the relationship between business and customers. Like all aspects of work, AI is changing how we approach customer service. Full Automation? More Like Fool Automation […]
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DIY AI: Sentiment Analysis P2: Implementation

Blog Post Written By: Lisa Lo Once again, we’re back to discuss sentiment analysis. In our last post, we went over what sentiment analysis is, why it’s useful, and the main approaches to solving sentiment analysis. Now, with all that knowledge in hand, it’s time to start coding our own sentiment analyzers! Setup You’ll need […]
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DIY AI: Sentiment Analysis P1: The Overview

Blog Post Written By: Lisa Lo In our last (first?) NLP post, we explored Natural Language Processing (NLP). As mentioned, a great place to start discovery of NLP is sentiment analysis since it’s a well-known and studied problem, but also very useful. So, today we’ll be going over an overview of sentiment analysis and how […]
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A Bag of Words: Levels of Language

Communicating with computers is difficult, as anyone who has used one can attest. The burden is on the individual to clearly communicate with the machine. But what if computers could understand the way we speak naturally? This isn’t just about programming. It’s about all the data that’s stored not in any machine code, but rather […]
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Several examples of NLP

A while ago I wrote on a topic that, technically, I’m not super qualified to write about. That topic was agglutination and it was a ton of fun for me, despite my lack of linguistics training, because I’m passionate about language. Today I’m going to fold that passion (about language) into something I’m educated in […]
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What is NLP used for?

Natural language processing (NLP) describes the interaction between human language and computers.More specifically, natural language processing is the computer understanding, analysis, manipulation, and/or generation of natural language. It’s a component of text mining that performs a special kind of linguistic analysis that essentially help a machine “read” text. NLP uses a variety of methodologies to […]
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Getting Started with NLP and Python

Natural Language Processing (NLP) is a method of computer interaction at the intersection of human language, computer science, and machine learning. It can be thought of as a way of helping computers interpret text and speech as a human would, including understanding the subject, context, or both. This blog post will focus on getting started […]
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Accidental AI: 5 Everyday AI Problems

Introduction People often ask questions like “What is AI?”, or “Is AI worth of the hype?”.Both questions are non-trivial to answer, but let’s start with the first one:”What is AI?”. This is a perennial favorite at academic conferences on AI for a few reasons: Every AI researcher has to have an opinion, since it’s their […]
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